Mockscope has a free tier precisely so you can try the product properly before paying. Take a paper, read the free part of the report, and decide. This policy explains what happens if you do pay and change your mind.
If you are not satisfied with a paid plan, write to support@mockscope.in within 7 days of payment and we will refund you in full. You do not have to give a reason.
Monthly plan. No refund for the current month, but you can cancel at any time and will not be charged again.
Yearly plan. After 7 days we do not refund the remaining period as a rule, because the plan is priced for a single examination season. If something has genuinely gone wrong — the service was unavailable for an extended period, or you were charged twice — write to us and we will make it right.
If you were charged more than once for the same plan, or money left your account but the plan was not activated, tell us and we will refund the extra amount in full. If a payment fails at the gateway but your bank has debited you, the amount is usually reversed automatically within 5 to 7 working days.
Email support@mockscope.in from the address on your account, with the payment reference from your receipt. We reply within 2 working days.
Approved refunds are issued to the original payment method through Razorpay. Banks typically credit them within 5 to 7 working days of us processing the refund.
You can cancel a plan at any time from your account or by writing to support@mockscope.in. Cancelling stops future charges. You keep access until the end of the period you have already paid for, after which your account returns to the free tier. Your attempt history is not deleted when a plan ends.